I stand behind the quality of every print that leaves the studio. I personally inspect each piece before it is packaged and shipped. In the rare event that your order arrives damaged during transit or has a clear quality defect, please contact me immediately.
To resolve any issues, please follow these steps:
- Contact me within 7 days of receiving your order.
- Email me at [email protected] with the subject line "Damaged Print - Order #[Your Order Number]".
- In your email, please include:
- A clear description of the damage or quality issue.
- Photographs of both the damaged print and the packaging it arrived in. This is essential for processing a replacement.
Once I have received and reviewed your email, I will arrange for a replacement of the same print to be sent to you at no additional cost.
Thank you for your understanding and support.
Harman Kaur Arts